JetBlue Airways Airport Operations crew member Ken Bowen was named an “Impression Maker” in Philadelphia International Airport’s (PHL) recently launched Employee Recognition Program. The Impression Maker category recognizes employees who provide excellent customer service while working directly with guests.
PHL Launches New Employee Recognition Program
Philadelphia International Airport’s (PHL) new Airport Employee Recognition Program honors employees from all airport stakeholders for going above and beyond their typical job duties to create a positive experience for PHL’s guests. The program strives to boost employee morale and positively impact PHL culture airport-wide.
PHL Director of Safety Management Systems David Staples Appointed to NEC-AAAE Board of Directors
September 2021 Newsletter
PHL Honored by NEC-AAAE for Snow Response Efforts
Latia Hayes Enjoys Spreading Positivity Through HR Trainings
“PHL picked me! Working at the airport has been an awesome experience. I enjoy working with my peers and leadership,” said Administrative Technician I Latia Hayes. “Everyone I have encountered at the Division of Aviation has been so helpful and cheerful. I have felt welcomed to work at the airport since my first day.”
Frontier Offers PHL Passengers Another Caribbean Option
Destinations with sun, sand and opportunities for outdoor recreation have been the top vacation spots for travelers this summer. Guests looking to continue that trend when the fall and winter chill set in will have another option at Philadelphia International Airport (PHL) beginning November 2. Frontier Airlines is adding nonstop service three times a week to Lynden Pindling International Airport (NAS) in Nassau, Bahamas.
Construction on PHL’s Long-Awaited Pavement & Grounds Facility Begins
Philadelphia International Airport (PHL) celebrated the beginning of construction of its Pavement and Grounds (P&G) headquarters (“Building A”) with a groundbreaking ceremony on August 10.
The Airport Guest Experience Following 9/11
With national security on high alert and new airport check-in measures in place, many passengers returning to air travel following the events of September 11, 2001, were anxious. New rules and regulations meant that passengers had to arrive at the airport hours before their flights and wait for flights without non-ticketed guests. Airports were tasked with keeping guests relaxed and occupied for the extended times they were spending in the terminals before takeoff.
Api Appulingam Appointed AAAE Diversity, Equity & Inclusion Committee Vice Chair
Api Appulingam, P.E., Deputy Director of Aviation-Capital Development for the City of Philadelphia’s Division of Aviation, was appointed Vice Chair of the American Association of Airport Executives (AAAE) Diversity, Equity & Inclusion Committee for 2021-22.