During the COVID-19 pandemic, the term “essential employees” has become part of the vernacular. The nearly 1,000 member City of Philadelphia Division of Aviation workforce includes hundreds of employees who are considered essential. Chief among these are those who work in the Facilities and Maintenance Department, whose members perform many mission-critical jobs around the clock that enable Philadelphia International Airport to remain open, operational and safe.
In this Runway to Recovery episode, Chellie interviews Allan Moore, Deputy Director of Facilities and Maintenance, about the important behind-the-scenes work of the “true heroes” who keep the airport open, functional and safe for guests, employees, partners and the entire airport community during the pandemic and beyond. Topics include:
- What it’s been like to work in facilities and maintenance at an airport during a pandemic
- Insight into the important jobs performed by essential workers in the Facilities and Maintenance Department
- The new and innovative technologies the airport is exploring to clean and sanitize facilities going forward from the pandemic
- Initiatives and protocols being implemented by the airport to instill confidence in travelers that PHL is safe and clean
- The touchless technology measures implemented years ago that have served the airport well during the pandemic and beyond
- Introduction to the newly formed “Guest Experience Council” comprised of City of Philadelphia Division of Aviation leaders and stakeholders across the PHL community